Paid a flat fee? Speed is your margin.
When every case earns the same fee, the only numbers you control are how much each one costs to produce and how fast it gets paid. We build the systems that take a case from first enquiry to accepted in minutes of work, not hours.
Median time for an automated eligibility check on live traffic, from form to recorded verdict.
AI cost of two independent reviews on a finished case, measured on live runs.
Reviewers on every case before it leaves. Both must agree, so partners get fewer rejections.
The pipeline never stops. Enquiries at 11pm are checked and chased at 11pm.
Same fee. Less cost. Sooner.
A flat fee caps what a case can earn. It does not cap what a case can cost. Every hour a person spends checking, chasing and packing comes straight out of the margin, and every day a case waits is a day the fee is not in the bank.
Cost per case falls
Checks, document reading and packing run on compute measured in pennies. People spend minutes on judgement instead of hours on admin.
Paid sooner
Fees arrive when a case is accepted. Cut the days between enquiry and acceptance and cash arrives weeks earlier on the same volume.
Fewer drop-offs
Customers are keenest in the first hour. An instant check and an upload link sent while they are still on the page keep them moving.
Fewer rejections
A rejected case costs twice: once to make and once to fix. Two independent reviewers apply each partner's criteria before anything is sent.
Volume without headcount
The same team handles far more cases, because the system does the waiting, the chasing and the checking around the clock.
Margin you can see
Cost, time and status are tracked per case, so you know exactly what each one cost to produce and where time is being lost.
Margin kept on one flat-fee case
As staff time per case falls.
Illustrative model: £300 flat fee, staff time at £25 an hour, compute under £1 a case. Real fees and costs vary.
Cost to produce one case
A manual team against the automated pipeline.
Illustrative, on the same assumptions. Compute measured at well under £1 a case on live runs.
Built for speed at every step.
Smart forms ask only what the case needs.
Automated checks return a verdict with reasons.
Upload link sent at once; reminders chase what is missing.
AI reads every file and pulls out the facts.
Two reviewers apply the partner's criteria.
Matched to the right partner and sent as a complete pack.
Status syncs back and acceptance is logged.
Checked before they have closed the tab.
The moment an enquiry lands, the system runs the checks and tells the customer where they stand. Those who qualify get their upload link straight away, while the reason they enquired is still front of mind. Those who do not are told politely, at once, and stop costing you calls.
- Verdict in seconds, not a callback tomorrow
- Upload link in the same minute
- No staff time spent on cases that cannot proceed
Documents collected without a person on the phone.
The system knows exactly what each case is missing and chases only that, on a schedule, by text and email. It stops the moment the file is complete. Documents that arrive by email are matched to the right case and filed automatically.
- Reminders for missing items only
- Stops the moment the file is complete
- Email attachments matched and filed
Cases that are accepted, not sent back.
Each partner tells the system what they accept through a short criteria form. Two independent reviewers check every case against those criteria and the pack is assembled in the partner's format. Anything doubtful is held for a person, so what goes out is what gets paid.
- Per-partner criteria and formats
- Dual review before every send
- Doubtful cases held, never guessed
A full record of every case, kept automatically.
Calls are recorded and scored, consent is captured and stored, and every check, message and decision is logged with its reason. When a partner or an auditor asks what happened on a case, the answer takes seconds to find.
- Call recordings and scores kept
- Consent captured and stored with the case
- Every decision logged with its reason
Make every flat fee worth more.
Tell us how a case moves through your business today. We will map where the time goes, build the pipeline and run it with you.